Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Gold Australia, we're committed to promoting responsible gaming practices. Gambling should only ever be viewed as entertainment with money you can afford to lose — never as a way to earn money or solve financial problems. The odds are always in favour of the house, and no betting strategy guarantees winnings.
If you're visiting betting sites, please do so responsibly and within your means.
Age Verification
In Australia, you must be 18 years of age or older to participate in gambling activities. This is a legal requirement, and all licensed operators are obligated to verify age before accepting bets.
If you are under 18, gambling is not permitted. If you are aware of a minor gambling online, please report this to the relevant authorities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by betting more money to recover what you've lost
- Spending more time or money on gambling than intended
- Hiding gambling activity or lying about the amount spent
- Neglecting work, study, family, or social responsibilities due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with increasing amounts to achieve the same excitement
- Using gambling as an escape from stress, anxiety, depression, or other problems
- Borrowing money or going into debt to finance gambling
- Failed attempts to reduce or stop gambling
- Experiencing relationship conflicts due to gambling behaviour
If you recognise any of these signs in yourself or someone you know, help is available.
Self-Help Tools & Controls
Responsible betting sites offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you can lose in a given timeframe
- Reality Checks: Receive reminders during your betting session about how long you've been playing and how much you've spent
- Time Limits: Set automatic session timeouts to prevent excessive play
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing betting sites
- Account Closure: Permanently close your betting account if you wish to stop gambling
Make use of these tools proactively. Most licensed operators are required to offer them to their customers.
Support Organisations & Help Services
If you're struggling with gambling, professional support is available and confidential:
Australia
- Gambling Help Online: Free, confidential counselling and support service
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7 Helpline) - Gamblers Anonymous Australia: Support meetings and peer assistance
www.gamblersanonymous.org.au - Lifeline Australia: Crisis support (also available for gambling-related distress)
Phone: 13 11 14 (24/7)
International Support Services
- United Kingdom – GamCare: www.gamcare.org.uk
- United Kingdom – GamStop: National self-exclusion scheme - www.gamstop.co.uk
- Canada – Responsible Gambling Council: www.responsiblegambling.org
- United States – National Council on Problem Gambling: www.ncpgambling.org
- Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA): www.bzga.de
Need Help?
If you or someone you know is struggling with gambling, please reach out for help immediately. Problem gambling is treatable, and support services are free and confidential.
Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au today.
Remember: seeking help is a sign of strength, not weakness. You're not alone.